Shipping policy
Thank you for shopping with Serene Boutique! Every order is carefully packed with love, and we’re so grateful for your support.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). During new launches, promotions, or holidays, processing times may be slightly longer.
Shipping
Once your order has shipped, you will receive a confirmation email with tracking information.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Delivery times may vary depending on your location and carrier delays.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. Serene Boutique is not responsible for packages shipped to an incorrect address provided at checkout.
Lost or Stolen Packages
Once your package has been marked as delivered by the shipping carrier, Serene Boutique is not responsible for lost or stolen packages. If you believe your package has been lost, please contact the shipping carrier directly. We’re always happy to help guide you through the process whenever possible.
Shipping Delays
Unexpected shipping delays caused by weather, holidays, or carrier issues are outside of our control. We appreciate your patience and understanding.
Questions
If you have any questions regarding your shipment, please contact us at: